Common questions about engaging SCM Solutions.
Direct answers to the questions most prospective clients ask before an initial conversation.
What kinds of organizations does SCM Solutions work with?
Healthcare organizations where program management discipline is required for high-visibility, multi-stakeholder initiatives. This typically means health systems, integrated health plans, managed care organizations, behavioral health networks, and pharmacy benefits companies. Adjacent organizations — venture-backed healthcare companies, healthcare technology vendors, provider groups — are considered case-by-case based on engagement fit.
What does a typical engagement look like?
Most engagements fall between 8 and 24 weeks and align to a natural operational rhythm: a quality program cycle, a regulatory submission, a line-of-business transition, a platform implementation, or an acquisition-integration window. Shorter advisory engagements and longer multi-quarter program leadership are both possible when scope warrants.
How is confidentiality handled?
All engagements operate under mutual non-disclosure agreements. Past engagement details referenced on this site are anonymized at the organization level. No client-identifying information is shared in public materials, case studies, or conversations with other prospective clients.
How is pricing structured?
Engagements are priced on a fixed-fee, milestone-based, or monthly retainer basis depending on engagement model and scope. Specific pricing is shared during a scoping conversation once fit and scope are understood. SCM Solutions does not publish a rate card because engagement pricing materially depends on scope complexity, stakeholder breadth, and timeline.
What is out of scope?
SCM Solutions is a program management practice. The scope does not include technical implementation (custom software development, IT infrastructure builds, EHR configuration work performed directly), licensed clinical practice, or legal and regulatory opinion work. These adjacent capabilities are often coordinated with during an engagement but are not delivered directly.
Do engagements happen on-site or remotely?
Program management work is primarily conducted remotely, with on-site presence coordinated for kickoff, executive working sessions, and key operational milestones. On-site percentage is defined per engagement based on client preference and the nature of the work.
What is the current engagement availability?
SCM Solutions takes on a limited number of engagements per year. Organizations with program management needs aligned to the focus areas above are invited to share context about the work — inquiries are evaluated against timing, scope, and fit on a rolling basis.
How are inquiries handled?
All inquiries receive a response. Initial scoping conversations are arranged when there is a plausible fit, and inquiries outside the current focus areas are answered honestly and directly.